Maria is super nice and friendly. Made the whole purchase process easy and fast. The best Kia in Miami.

It was such a good experience Professional team smoothly managed all processing for the paper work in quick time, the all team working for the customer satisfaction…. 👏👏👏 Special thanks for Angel Vega

Angel was very personable and down to earth. We felt like he gave us straight answers and worked hard to make a deal we were comfortable with.

Everything was great! Team was very nice, hopeful and fast. Thanks for being awesome and making it so easy.

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Amazing dealer and staff. The sales person and manager were knowledgeable and professional. I recommend this dealer 100%.

It was a great experience the treatment was above my expectations thanking Santiago and the rest of the staff for the attention.

I would strongly recommend avoiding South Dade Kia’s service department, especially if you need warranty work. I own a brand-new 2026 Kia Sorento, and the overhead dome light assembly started coming loose and dropping from the ceiling on its own. I brought my vehicle to South Dade Kia on October 22, expecting a simple repair under the manufacturer’s warranty. Instead, I was shocked by how I was treated. A service technician sent me a video pointing out a small black scuff mark on the headliner, nowhere near where the dome light assembly was coming loose. Based on that mark, they ... Read More

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Google - Nov 10, 2026

I would strongly recommend avoiding South Dade Kia’s service department, especially if you need warranty work. I own a brand-new 2026 Kia Sorento, and the overhead dome light assembly started coming loose and dropping from the ceiling on its own. I brought my vehicle to South Dade Kia on October 22, expecting a simple repair under the manufacturer’s warranty. Instead, I was shocked by how I was treated. A service technician sent me a video pointing out a small black scuff mark on the headliner, nowhere near where the dome light assembly was coming loose. Based on that mark, they claimed I must have tampered with the assembly and refused to cover the repair under warranty. I never touched or attempted to repair the dome light assembly. It simply started falling on its own. When I challenged their explanation, I was referred to a manager. Rather than listening to my concerns or giving me the benefit of the doubt, the manager told me he had been doing this for five years and believed his technician. That was apparently the end of the discussion. Frustrated, I took my vehicle to Kia Doral, and what a difference! They ordered the replacement part, which took about a week and a half to arrive. Once the part came in, they replaced the assembly in approximately 30 minutes, without any hassle, accusations, or arguments. The staff was professional, courteous, and treated me with respect. What South Dade Kia refused to address, another Kia dealership handled without a problem. It’s extremely disappointing to purchase a brand-new vehicle and then have a dealership accuse you of causing damage rather than properly addressing what appeared to be a defective component. My advice: Stay away from South Dade Kia’s service department. If you need warranty service, take your vehicle somewhere that values its customers and stands behind the vehicles it sells. South Dade Kia lost my trust, and I won’t be returning.

Excellent Custumer Support an Ateention. I recommend this KIA dealer of South Dade. Congratulations to all the personnel.

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Great service and inventory, happy with the overall process. Recommend this dealer over others in Dade County

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I would strongly recommend avoiding South Dade Kia’s service department, especially if you need warranty work. I own a brand-new 2026 Kia Sorento, and the overhead dome light assembly started coming loose and dropping from the ceiling on its own. I brought my vehicle to South Dade Kia on October 22, expecting a simple repair under the manufacturer’s warranty. Instead, I was shocked by how I was treated. A service technician sent me a video pointing out a small black scuff mark on the headliner, nowhere near where the dome light assembly was coming loose. Based on that mark, they ... Read More

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DealerRater - Nov 10, 2026

I would strongly recommend avoiding South Dade Kia’s service department, especially if you need warranty work. I own a brand-new 2026 Kia Sorento, and the overhead dome light assembly started coming loose and dropping from the ceiling on its own. I brought my vehicle to South Dade Kia on October 22, expecting a simple repair under the manufacturer’s warranty. Instead, I was shocked by how I was treated. A service technician sent me a video pointing out a small black scuff mark on the headliner, nowhere near where the dome light assembly was coming loose. Based on that mark, they claimed I must have tampered with the assembly and refused to cover the repair under warranty. I never touched or attempted to repair the dome light assembly. It simply started falling on its own. When I challenged their explanation, I was referred to a manager. Rather than listening to my concerns or giving me the benefit of the doubt, the manager told me he had been doing this for five years and believed his technician. That was apparently the end of the discussion. Frustrated, I took my vehicle to Kia Doral, and what a difference! They ordered the replacement part, which took about a week and a half to arrive. Once the part came in, they replaced the assembly in approximately 30 minutes, without any hassle, accusations, or arguments. The staff was professional, courteous, and treated me with respect. What South Dade Kia refused to address, another Kia dealership handled without a problem. It’s extremely disappointing to purchase a brand-new vehicle and then have a dealership accuse you of causing damage rather than properly addressing what appeared to be a defective component. My advice: Stay away from South Dade Kia’s service department. If you need warranty service, take your vehicle somewhere that values its customers and stands behind the vehicles it sells. South Dade Kia lost my trust, and I won’t be returning.

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(Translated by Google) Excellent service and great prices and discounts. I highly recommend visiting; I'm sure you'll be very satisfied. Especially the service from Pepe (Jose Rodriguez). (Original) Muy buena atención y muy buenos precios y descuentos, les recomiendo visitar y estoy seguro que saldrán muy satisfechos. Especialmente la atención de PEPE ( JOSE RODRIGUEZ)

(Translated by Google) The staff were all very friendly, and the service was excellent, especially from Agent Pepe, who explained all the car's functions! 👍👏👏👏 (Original) Muy amable todo el personal, excelente atención en especial el agente Pepe, explicando todas las funciones del carro!!! 👍👏👏👏

As a first time car buyer, the process was relatively quick and smooth! S/O to Franco, his manger and the financing team for being so supportive and honest. I will say I do wish the car was thoroughly washed and detailed but besides that, i’m so happy with my purchase!

I went in because my Kia sportage 2023 had a clanking sound. The lady said it would cost $235 for diagnostic and that amount would be deducted from the repair. Then she called me back and said the tech needed to do more research and the price would $435. Then it ended up being the brakes and the rotors and they quoted me over $3400 for brake pads & rotor replacement which is unbelievably expensive. I declined. They ended up charging me over $600 for an oil change only. I will never go to this dealership again and I bought my car there. Customers beware

(Translated by Google) Excellent and very fast service, the people were very friendly, I'm grateful for the work they did for me. (Original) Muy buen servicio y muy rápido las personas muy amable agradecida con el trabajo q me hicieron

Very disappointing experience with South Dade Kia ! I am a co-signer on a vehicle purchased from this dealership, and unfortunately, our experience has been extremely stressful. We purchased a used 2023 Honda Civic from South Dade Kia on or around September 28, 2026. During the purchase, the finance manager verbally assured us that the vehicle included a 3-year/36,000-mile bumper-to-bumper warranty covering mechanical and electrical issues. Less than a month after purchasing the vehicle, it began experiencing problems. We took it to an authorized Honda dealership for diagnostics, where they identified water intrusion in one of the lights that was causing battery-related issues. ... Read More

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Google - Nov 7, 2026

Very disappointing experience with South Dade Kia ! I am a co-signer on a vehicle purchased from this dealership, and unfortunately, our experience has been extremely stressful. We purchased a used 2023 Honda Civic from South Dade Kia on or around September 28, 2026. During the purchase, the finance manager verbally assured us that the vehicle included a 3-year/36,000-mile bumper-to-bumper warranty covering mechanical and electrical issues. Less than a month after purchasing the vehicle, it began experiencing problems. We took it to an authorized Honda dealership for diagnostics, where they identified water intrusion in one of the lights that was causing battery-related issues. We were told the damage would not be covered under the warranty. After receiving the diagnosis from Honda, we brought the vehicle back to South Dade Kia to address the issue and seek a resolution. However, we cannot find documentation of the warranty that was verbally promised to us in our purchase paperwork. Since then, we have called the dealership multiple times and requested to speak with management, but we have struggled to get a response or clear communication. The vehicle is currently back at South Dade Kia, and we have no loaner or rental car. Our first payment is also approaching, which has made this situation even more stressful and difficult, especially when we rely on the vehicle to get to work. We are simply asking for accountability, communication, and a fair resolution. I hope management takes this situation seriously and reaches out to us.

(Translated by Google) Excellent attention, service, and customer care. The salesperson, Santiago, was very friendly and helpful. I highly recommend them. (Original) Excelente atención , servicio y trato . El vendedor Santiago muy amable y colaborador . Los recomiendo al 100%

Super fast and very kind

Excellent experience! Kevin from sales went above and beyond to help us get the best deal and made the entire process smooth and enjoyable. Mario from finance was also very professional and helpful. Great customer service, transparency, and a completely stress-free experience. Highly recommend!

Great service

(Translated by Google) Excellent service from everyone in that department. Gustavo is incredibly helpful and explains everything clearly. I highly recommend them. (Original) Excelente servicio de todos en ese departamento, Gustavo te atiende super bien y te dicen todo claramente, los recomiendo 100%

Freddy Excelente vendedor, muy amable y atento. Respondió todas nuestras preguntas y nos ayudó a encontrar justo lo que queríamos. Lo recomiendo al 100 %

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Amazing experience Jairo made me feel comfortable and he was quick and efficient. Definitely would recommend my friends to Jairo

Great service and friendly staff! Very happy with my new telluride!!!

I’m extremely disappointed with my experience at South Dade Kia’s service department and how they handled my concerns. I brought my car in approximately two weeks ago for service and to have the AC checked. Because the AC still wasn’t working, I had to return yesterday for additional work on the condenser. Immediately after leaving, I heard a flapping and scraping noise. That evening, we discovered the plastic underbody cover hanging down. By today, when we returned to the dealership, it had completely broken off. Manager Jose Adrian stated that the cover was already broken when I ... Read More

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Google - Nov 4, 2026

I’m extremely disappointed with my experience at South Dade Kia’s service department and how they handled my concerns. I brought my car in approximately two weeks ago for service and to have the AC checked. Because the AC still wasn’t working, I had to return yesterday for additional work on the condenser. Immediately after leaving, I heard a flapping and scraping noise. That evening, we discovered the plastic underbody cover hanging down. By today, when we returned to the dealership, it had completely broken off. Manager Jose Adrian stated that the cover was already broken when I brought the car in, and the service department denied responsibility. If that was the case, why did no one notify me before returning my vehicle? I was sent on my way without any warning about a damaged piece that could potentially come loose while driving. I have photos documenting the condition last night and today. Rather than having my concerns taken seriously and receiving a clear explanation, I left feeling dismissed. Customers should be informed of damage identified during an inspection, especially when it could pose a safety concern. The lack of communication and accountability has seriously damaged my confidence in this service department.

Came in for service and left with a new Kia k4 hatchback. Very happy with both the service and sales team!

George Okoth was fantastic. He was friendly, attentive, and professional. He provided superb service and was not pushy at all. Geroge even followed up the next day and a week after my purchase to see how things were going and to ask if I had any questions about the vehicle. He was truly a pleasure to work with. I highly recommend George Okoth! The finance person, Mario Rojas, not so much. He could not, for the life of him, get my information correct on legally binding documents. Then when I identified that the information was incorrect, he advised it was ... Read More

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DealerRater - Nov 3, 2026

George Okoth was fantastic. He was friendly, attentive, and professional. He provided superb service and was not pushy at all. Geroge even followed up the next day and a week after my purchase to see how things were going and to ask if I had any questions about the vehicle. He was truly a pleasure to work with. I highly recommend George Okoth! The finance person, Mario Rojas, not so much. He could not, for the life of him, get my information correct on legally binding documents. Then when I identified that the information was incorrect, he advised it was ok because the document was internal only. Had to redo documents 4 times and I am fairly confident one or two of their “internal” documents remained with incorrect information.

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(Translated by Google) Gustavo was very attentive and answered my questions about the service with kindness and confidence. They were also punctual and efficient. The whole process was very quick and easy. As a woman who doesn't know much about mechanics, I trust the information they provide and hope that future service will meet my needs. I hope I can continue to trust Kia. 😇🙏🏻 (Original) Gustavo fue muy atento y respondió con amabilidad y seguridad sobre mis dudas acerca del servicio. Además fueron puntuales y oportunos. La verdad es que fue todo muy ágil. Como mujer que no ... Read More

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Google - Nov 1, 2026

(Translated by Google) Gustavo was very attentive and answered my questions about the service with kindness and confidence. They were also punctual and efficient. The whole process was very quick and easy. As a woman who doesn't know much about mechanics, I trust the information they provide and hope that future service will meet my needs. I hope I can continue to trust Kia. 😇🙏🏻 (Original) Gustavo fue muy atento y respondió con amabilidad y seguridad sobre mis dudas acerca del servicio. Además fueron puntuales y oportunos. La verdad es que fue todo muy ágil. Como mujer que no se mucho de mecánica, confío en la información que me brindan y espero a futuro, que el servicio que me brindaron cumpla con los requerimientos que se necesitaban. Espero poder seguir confiando en Kia 😇🙏🏻

Carlos was a great salesperson! He understood everything I wanted and I was in and out in 3 hours!!

Had a great experience with Santiago Aleman! He was very honest and transparent with me throughout the process. They also gave me a great price.

Service advisor and staff was great.

(Translated by Google) Excellent service and treatment from Santiago Alemán. He helped and advised me throughout the entire process, and the numbers were 100% transparent. (Original) Excelente servicio y trato de Santiago Alemán. Me ayudó y asesoró en todo el proceso 100% transparente en los números.

(Translated by Google) 100 out of 100 (Original) 100 de 100

(Translated by Google) I'm so happy with my new 2027 Kia purchase! I highly recommend Jean Franco; his professionalism and customer service are top-notch! He's simply amazing. I 100% recommend this dealership. And a big thank you to manager Angel, who made the purchase a dream come true! (Original) Me voy muy Feliz con la compra de mi nuevo Kia 2027.. Recomendaros a Jean Franco que tiene una profesionalidad y un servicio al cliente 100/10! Simplemente un crack. 100% recomendado este dealer. Y dar las gracias al manager Angel que hace que la compra sea un sueño hecho realidad!

Very friendly and help full agent

Great experience getting my new Telluride. Tony & Fanny are very good.

Not very friendly or communicative advisor. Something as simple as introducing himself. Had oil change and tire rotation. To find out only two tires rotated. How does that make sense. Only good experience the ladies that help you schedule the appointments. Friendly and nice.

Luis & Adam helped seal the deal. Great customer service and communication. Thank you both!

(Translated by Google) I highly recommend them; they are very professional, offer excellent service, and are transparent with the numbers. Thank you for your help. (Original) Se los recomiendo, muy profesional y excelente trato además de transparencia con los numeros,gracias por la ayuda.

It was amazing ! Best car experience ever . Hiro was super supportive and walked us through the process

I had a great experience at South Dade Kia! Maria made the whole process easy and convenient. We completed all the paperwork over the phone, so all I had to do was go to the dealership to pick up my car. Thank you, Maria, for making everything so smooth! Highly recommend!

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The Dream Team at South Dade Kia! As someone who had never owned a Kia before, I couldn't have asked for a better introduction to the brand. Thanks to an exceptional team, I drove away in my first new Kia. Angel Vega, my sales consultant, was attentive and professional from start to finish. He communicated consistently, arranged my visit at a convenient time, and showed a thorough knowledge of the Kia lineup. He made me feel confident as a first-time Kia buyer, without ever being pushy. Adam, the manager, was instrumental in bringing everything together. His leadership and commitment ... Read More

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Google - Oct 26, 2026

The Dream Team at South Dade Kia! As someone who had never owned a Kia before, I couldn't have asked for a better introduction to the brand. Thanks to an exceptional team, I drove away in my first new Kia. Angel Vega, my sales consultant, was attentive and professional from start to finish. He communicated consistently, arranged my visit at a convenient time, and showed a thorough knowledge of the Kia lineup. He made me feel confident as a first-time Kia buyer, without ever being pushy. Adam, the manager, was instrumental in bringing everything together. His leadership and commitment to making the deal work made a real difference. Luis in finance was equally impressive. He is articulate, knowledgeable, and respectful, and he walked me through every detail with clarity and patience. Angel, Adam, and Luis truly are a dream team. They went above and beyond, and their dedication reflects the high standard South Dade Kia sets. I highly recommend asking for them by name.

Great inventory at a fair price.

(Translated by Google) Fast and very good (Original) Rapido y muy bueno

Great experience, service was done efficiently.

Amazing experience today, came out with a great deal everyone was very friendly and accommodating, and went above and beyond

The team at Kia South Dade was knowledgeable and effective. We had a good experience overall.

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True customer service and satisfaction time after time. They truly care and ensure you leave satisfied.

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Very good service and got a deal good that ended up being good for both ends.

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Very easy to work with and excellent customer service by Jason. The entire process was very easy, specially when purchasing 2 vehicles at the same time.

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The service department in my opinion needs a lot of training. The service adviser that was assigned to me didn’t have the knowledge regarding the issue on my car. I left the car in the am and had to call at the end of the day to see if they know what was wrong. The adviser stated that “we had to send a ticket to KIA to see what they say”. I went to pick up the car before closing because they had to order the parts needed and didn’t know how long it would take. The advisor ... Read More

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Google - Oct 6, 2026

The service department in my opinion needs a lot of training. The service adviser that was assigned to me didn’t have the knowledge regarding the issue on my car. I left the car in the am and had to call at the end of the day to see if they know what was wrong. The adviser stated that “we had to send a ticket to KIA to see what they say”. I went to pick up the car before closing because they had to order the parts needed and didn’t know how long it would take. The advisor asked me why I was picking up the car when they old me to go pick it up. Then I asked if there was a way to open the car is the handle doesn’t come out and they had no idea. Thank God another adviser was walking by and saw the frustration on my face and stopped to ask if we needed help. That service advisers name is Everett. They showed me exactly what to do. Please thank his for me. He was very helpful.

Everything went very smoothly. Not much to add. Only sending this because of the multiple request

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Excelente servicio como siempre sin sugar un momento 109% recomendado south dade kia. No pierdas tu tiempo buscando. Solo ve y directo al punto sin tantos rodeos y misterio. Gracias siempre

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I loved that they were not pushing me to make a fast decision and worked hard to help me get a great deal on a beautiful car

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Best experience in a car dealership except for missing key was very happy with the results

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Best effort from him best experience buying a car just missing a second key for our car

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George Okoth, my salesperson was excellent. I’m he was extremely knowledgeable and personable. He was persistent in a positive way where I never felt pressured to make a purchase out of hate. Instead, George acted more of a consultant and guide rather than a pushy salesperson at the end of the month. I would recommend him to anyone looking to purchase a Kia with a consummate sales professional.

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I’m giving two stars for the service department. This is the first time I’m using their services, and I expected to be like the sales department where I had a great experience, but unfortunately this didn’t happen. I didn’t really feel professionalism among their agents, they barely speak English, I had very hard time understanding them. The cost wasn’t clear, I went there expecting to spend 120.00 because that was the information they gave me over the phone. Got there and had about 45.00 added to the bill. I don’t like surprises, and that made me ... Read More

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Google - Sep 30, 2026

I’m giving two stars for the service department. This is the first time I’m using their services, and I expected to be like the sales department where I had a great experience, but unfortunately this didn’t happen. I didn’t really feel professionalism among their agents, they barely speak English, I had very hard time understanding them. The cost wasn’t clear, I went there expecting to spend 120.00 because that was the information they gave me over the phone. Got there and had about 45.00 added to the bill. I don’t like surprises, and that made me feel like I was been cheated. Very sad. I wish the service department had a better management like the sales.

my experience was incredible, the guys were diligent and very knowledgeable. Jose walked us through the whole process and luis took care of the finance part.

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Marcos and Freddy were exceptional, excellent customer service and fantastic people! I would definitely recommend them to my friends

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(Translated by Google) ZERO STARS for Kia South Dade Finance. I traded in a car, they mishandled the payoff, and gave me incorrect information about my refund. For 6 MONTHS they didn't answer calls or emails. I had to go to the dealership several times and complain to the manager, and nothing happened. Only when I mentioned a lawyer and Telemundo 51 did they return my money. Update, due to the unsatisfactory response from the dealership: Thank you for your response, although ambiguous, incomplete, and issued solely to close a complaint on Google Reviews. Ultimately, it clarified absolutely nothing. Regarding why ... Read More

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Google - Sep 23, 2026

(Translated by Google) ZERO STARS for Kia South Dade Finance. I traded in a car, they mishandled the payoff, and gave me incorrect information about my refund. For 6 MONTHS they didn't answer calls or emails. I had to go to the dealership several times and complain to the manager, and nothing happened. Only when I mentioned a lawyer and Telemundo 51 did they return my money. Update, due to the unsatisfactory response from the dealership: Thank you for your response, although ambiguous, incomplete, and issued solely to close a complaint on Google Reviews. Ultimately, it clarified absolutely nothing. Regarding why my case is supposedly "special," it also says nothing about what the "factors involved outside the usual process" were, or why this happened to me. But in response, I feel entitled to state that my case was not a "special case." I am certain that from any perspective, this was willfully negligent and irresponsible handling, and above all, a profound lack of respect. I entrusted my car to you, and your Finance Department deliberately mishandled the payoff according to the expert criteria established by the Finance Department of the dealership that sold you the car. They provided me with incorrect information, which resulted in a false refund of $943. I spent six months calling and emailing without receiving any response. I visited the dealership several times, always to no avail. If there was a "lack of communication," it was on your part. My communication was constant. If the finance officer, Mario Rojas, had told me the truth from the beginning, none of this would have happened. I am convinced that from the outset, there was an intention to keep that money. The fact that the case has been resolved does not erase the six months of uncertainty, stress, and family distress. But I reiterate that the refund only occurred immediately after I mentioned legal action and contacted Telemundo. This demonstrates that they could have resolved the issue, but chose not to until they felt pressured. I hold the financier, Mario Rojas, directly responsible for giving me false information from the very beginning. My experience leads me to the firm and, for me, unequivocal conviction that his intention was to deceive me in order to retain all or part of those $943. And at the end of my dispute with you, it wasn't clear to me whether my case was an isolated incident or if it could be a common practice of that employee with some customers. In any case, the level of disappointment with South Dade Kia was so great that, in less than a year of owning the Kia Telluride, I severed all contractual ties with the dealership. Thank you. (Original) CERO ESTRELLAS para Finanzas de Kia South Dade. Entregué un carro, manejaron mal el pay-off y me dieron información incorrecta sobre mi reembolso. 6 MESES sin responder llamadas ni emails. Tuve que ir varias veces al dealer y quejarme con el Manager y nada. Solo cuando mencioné abogado y Telemundo 51 me devolvieron mi dinero. Actualización, en razón de respuesta insatisfactoria ofrecida por el dealer. Gracias por su respuesta aunque ambigua, omisa y emitida sólo con la única finalidad de dar por cerrada, una queja en Google Reviews. Pues a fin de cuentas, no aclaró nada en absoluto. Relativo a porqué supuestamente mi caso es " Particular", tampoco dice nada en relación a ¿ Cuáles? fueron los " factores involucrados fuera del proceso habitual " y ¿ Porqué? Sucedió éso con mi persona. Pero a modo de réplica me siento con derecho a expresarle que mi caso, no fue un "caso particular". Estoy seguro que desde cualquier punto de vista, éso fue un manejo negligente e irresponsable de manera voluntaria y sobre todo es, una gran falta de respeto. Entregué mi carro y su Departamento de Finanzas a ex profeso, manejó mal el pay-off según el criterio especializado, emitido mediante dictamen por Departamento Finanzas del dealer vendedor del carro que les entregué. Y me dio información incorrecta que se tradujo en falsa sobre mi reembolso de $943. Estuve 6 meses llamando y escribiendo emails sin que nadie me respondiera. Fui varias veces al dealer y siempre en vano. Si hubo "falta de comunicación", fue de parte de ustedes. La comunicación de mi lado fue constante. Si el finacista Mario Rojas me hubiera dicho la verdad desde el primer día, nada de ésto habría pasado. Mi convicción, es que desde el principio hubo intención de quedarse con ése dinero. Que el caso se haya resuelto, al final no borra los 6 meses de incertidumbre estrés y malestar familiar. Pero les reitero que la devolución solo ocurrió, inmediatamente después de mencionar acciones legales y contacto con Telemundo. Ello demuestra, que sí podían resolverlo, pero eligieron no hacerlo hasta sentirse presionados. Responsabilizo directamente al finacista Mario Rojas, por haberme dado información falsa desde el primer momento. Mi experiencia me lleva a la firme y para mí inequívoca convicción, de que su intención fue engañarme para retener total o parcialmente ésos $943. Y al final de mi contienda con ustedes, no me quedó claro si mi caso fue casual o podía ser una práctica habitual de ése empleado para con algunos clientes. De todas maneras, fue tan grande el nivel de decepción familiar con South Dade Kia. Que motivó en menos de un año de uso del Kia Telluride, Yo rompiera todo vínculo contractual con el dealer. Gracias.

Very bad service. I have bought three cars from this dealer. Now that I have this bad service. Never again.

Both George and Marco understood my needs and acted as expected, providing solutions. It was a pleasure working with them.

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Kia Service department is HORRIBLE. I made an appointment a week prior on a Saturday just to drive from Homestead to Cutler Bay (about 20 minutes). I spoke Jose Luis Adrianna only to find out he could not help me so I made an appointment for my car to be picked up the following Thursday at 8 am. They took my car from my driveway on Thursday at 8 am and left a car in my driveway with the doors unlocked. I don’t get a call on Thursday from their service person Manuel Quesada until 2 pm and asked what the issue with ... Read More

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Google - Sep 19, 2026

Kia Service department is HORRIBLE. I made an appointment a week prior on a Saturday just to drive from Homestead to Cutler Bay (about 20 minutes). I spoke Jose Luis Adrianna only to find out he could not help me so I made an appointment for my car to be picked up the following Thursday at 8 am. They took my car from my driveway on Thursday at 8 am and left a car in my driveway with the doors unlocked. I don’t get a call on Thursday from their service person Manuel Quesada until 2 pm and asked what the issue with my car. I asked him if he has spoke to the service manager, Jose Luis Adrianza and there was awkward silence for 60 second and dismissed my conservation with the service manager prior. Then they had my car two days and now this Saturday so I went and got my car without the service department doing nothing. DO NOT BUY Kia from South Dade Kia Miami unless you plan to fix everything yourself.

Here are a few ways to polish your text, depending on the tone you want: Option 1: Natural & Smooth (Recommended) Amazing staff! While working out the deal with Freddy Lopez, I felt confident and appreciated being at a dealership that is honest and buyer-friendly. The finance department didn't push extra add-ons or hidden costs, either. I recommend South Dade Kia 100% for its personnel, vehicles, and commitment to fair treatment.

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Best experience ever buying a car , excellent service since the first day we was interested in a car. Highly recommended

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The salesperson provided good advice and offered options to help me make the best decision; the dealership has a comfortable and pleasant location..

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Everyone there was helpful & Polite.. Fast Transaction.. Thanks Team!! I love my car! Kia 2027

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(Translated by Google) I had the opportunity to buy my Kia Optima at this dealership, so I had all my maintenance done there, ALL of it, until the day the air conditioning broke down. I took it in as usual, and they told me it was the evaporator. Since it's very complicated to replace, the repair would cost me $2,895. I asked them, "Are you sure that's it?" They said yes. Since that was too high a cost for my budget, I decided to get a second opinion, and it turned out it was just the compressor. ... Read More

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Google - Sep 8, 2026

(Translated by Google) I had the opportunity to buy my Kia Optima at this dealership, so I had all my maintenance done there, ALL of it, until the day the air conditioning broke down. I took it in as usual, and they told me it was the evaporator. Since it's very complicated to replace, the repair would cost me $2,895. I asked them, "Are you sure that's it?" They said yes. Since that was too high a cost for my budget, I decided to get a second opinion, and it turned out it was just the compressor. I bought it, they replaced it, and two years later, my air conditioning still cools perfectly. I only spent $820. That's how you find out when the trust you, as a customer, give to these people is trampled on, dragged through the mud, and discarded. I never went back, not even to walk past this place where they scam people, and many don't even realize it... (Original) Tuve la oportunidad de comprar Mi Kia óptima en este consecionario por lo que todos mis mantenimientos los realizaba hay TODOS hasta que llegó el día que se me daño el aire acondicionado lo llevé como era costumbre y me dijeron que era el evaporador como es muy complicado cambiarlo esa reparación me salía en 2895$ les dije Están seguros que es eso Sí me dijeron como para mí presupuesto era un costo demasiado alto decidí buscar otra opinión, y resultó que solo era el compresor lo compré me lo cambiaron y 2 años después aún mi aire enfría y todo perfecto solo gasté 820,$ así es como uno descubre cuando la confianza que uno como cliente les da a estas personas es pisoteada , arrastrada y desechada NO volví más nunca ni a pasar por el frente de este Lugar donde Estafan a las personas y muchos ni cuenta se dan ....

Excellent customer service. Very professional staff. Will definitely recommend to family and friends. So glad we met them.

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South Dade Kia is an outstanding dealership known for its exceptional customer service, professional staff, and commitment to customer satisfaction. The team goes above and beyond to make the car-buying process smooth, transparent, and stress-free, helping customers find the perfect vehicle to fit their needs and budget. With a wide selection of quality Kia vehicles, competitive pricing, and knowledgeable sales and service professionals, South Dade Kia has built a strong reputation for honesty, reliability, and excellence. Whether purchasing a new vehicle or visiting for maintenance, customers can expect a welcoming environment and a first-class experience that keeps them coming back ... Read More

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DealerRater - Sep 6, 2026

South Dade Kia is an outstanding dealership known for its exceptional customer service, professional staff, and commitment to customer satisfaction. The team goes above and beyond to make the car-buying process smooth, transparent, and stress-free, helping customers find the perfect vehicle to fit their needs and budget. With a wide selection of quality Kia vehicles, competitive pricing, and knowledgeable sales and service professionals, South Dade Kia has built a strong reputation for honesty, reliability, and excellence. Whether purchasing a new vehicle or visiting for maintenance, customers can expect a welcoming environment and a first-class experience that keeps them coming back for years to come.

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This place rips you off! They take advantage of the fact that once you are there you can’t leave and charge you over over $350 for a 12v battery when the cost everywhere else is no more than $250. And then, on top that they charge over. $100 the installation. A total of more than $450 for a simple 12v battery change. Outrageous!!! On top, the personnel are disrespectful, addressing me as “my love (mi amor)” instead of addressing me as Ma’am or by my given name. I am never coming back to this place!!!

The dealership is welcoming, with a relaxed atmosphere, and we were very lucky to have had Jason as our salesperson. We needed time to decide and he was very patient with us. Jason made it very easy to work with him during the purchase process, but he went to the extra mile to explain the features of our vehicle after we had finished the transaction. We highly recommend Jason and have already referred other people to him when they are looking for a new car,. We love our Kia!

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George Okoth, my brother 10 of 10 You are the best, You know how to keep a buyer calm the whole time without them even thinking about the sale. You inspired so much confidence in me that I already consider you part of my family. I wish you much prosperity at work and in your personal life. Thank you very much to you and to everyone else who also helped me buy the 2026 Kia Seltos.

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I would never buy a Kia, at least not at this dealership. I ALWAYS have issues getting my car serviced here. Last time, were so quick to sell me $1,700 tires, asked for the simplest thing to replace my windshield wipers. Waited over 4 hours!!! No updates, no transportation offer. I’m so over this place

Ante todo, quiero expresar mi más sincero agradecimiento a todo el personal de South Dade Kia y a la empresa en general. Estoy muy satisfecho con mi vehículo y, especialmente, con la excelente atención que recibí durante todo el proceso. Todo el personal fue muy profesional, atento y dispuesto a ayudar en todo momento. Desde el primer momento me hicieron sentir bien atendido y se aseguraron de que mi experiencia fuera lo más agradable posible. Estoy realmente satisfecho con mi compra y con el servicio recibido. Sin duda, recomiendo South Dade Kia por la calidad de ... Read More

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DealerRater - Sep 2, 2026

Ante todo, quiero expresar mi más sincero agradecimiento a todo el personal de South Dade Kia y a la empresa en general. Estoy muy satisfecho con mi vehículo y, especialmente, con la excelente atención que recibí durante todo el proceso. Todo el personal fue muy profesional, atento y dispuesto a ayudar en todo momento. Desde el primer momento me hicieron sentir bien atendido y se aseguraron de que mi experiencia fuera lo más agradable posible. Estoy realmente satisfecho con mi compra y con el servicio recibido. Sin duda, recomiendo South Dade Kia por la calidad de sus vehículos y, sobre todo, por el gran equipo de profesionales que tienen.

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The sales staff was very courteous and helpful. This is my 2nd car leased through Francielys Soares

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Excellent service will highly recommend them , but like anything in live do your own homework

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Excellent experience I was attended by Jean Franco and Adam Kind and prepared to explain car features

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Francielys did all the homework for me before getting to dealer, so everything went smoothly and fast.

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Great Customer Service and Attentiveness from Salesman Ron Altamar. He provided answers to all of my questions and concerns.

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Everyone was so nice and helpful. When we arrived the salesman Jose Romero great us nicely and made us feel not pressure in buying the car.

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Excelente atención desde que entras hasta el cierre, paciente, empatico, amable, sabe escuchar y busca exclusiva e incansablemente lo que necesitas ☺️ Excelente

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I had an extremely disappointing experience with this Kia dealership, and I would strongly recommend that anyone considering buying or leasing a vehicle here carefully review every single document before signing. My salesperson was Kevin Contreras. What I understood and was told during the negotiation did not match what I later discovered in the final lease paperwork. I left the dealership believing I had agreed to one deal, only to realize afterward that the actual terms were different. I brought the situation to the attention of the General Manager, Gabriel Monzo. He personally told me to give him 3–4 days to ... Read More

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Google - Aug 17, 2026

I had an extremely disappointing experience with this Kia dealership, and I would strongly recommend that anyone considering buying or leasing a vehicle here carefully review every single document before signing. My salesperson was Kevin Contreras. What I understood and was told during the negotiation did not match what I later discovered in the final lease paperwork. I left the dealership believing I had agreed to one deal, only to realize afterward that the actual terms were different. I brought the situation to the attention of the General Manager, Gabriel Monzo. He personally told me to give him 3–4 days to review and analyze the situation. It has now been almost two weeks, and I still have not received a resolution or even a proper follow-up. What is especially frustrating is that my calls and text messages are not being answered, and my calls are not being returned. I gave management the opportunity and time they requested to investigate the matter before posting this review, but unfortunately, I am still waiting. A vehicle lease is a major financial commitment. Customers deserve transparency during the transaction and, when there is a dispute, they deserve communication and accountability from management. Based on my personal experience, I cannot recommend this dealership. If you decide to do business here, read every page, verify every number and every term, and make absolutely sure the written contract matches exactly what was discussed before you sign anything.